Every year, Toyota Motor Sales, USA honors their outstanding dealerships with the prestigious President's Award. It is the highest honor that can be achieved by a Toyota dealership.
In order to qualify as a President's Award winner, Toyota dealerships must excel in a number of different categories, including:
Sales Satisfaction Service Satisfaction Market Share Attainment Vehicle Delivery Excellence Employee Training & Certification.
Dealerships must meet or exceed the standard in all areas of dealership performance in order to qualify for this award. Dealerships that meet the requirements in all categories receive name badge recognition at all dealer events, national recognition, and more. Toyota of Keene has met all of the requirements for the President's Award multiple times!
The goal is to help ensure that customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning.
Toyota dealerships strive to match the quality of products with the finest service in the industry.
Our ability to demonstrate operational excellence in all departments and meet the high standards of the President's Award demonstrates our staff's commitment to quality and serves as a model for all dealerships.
"Thanks to all our staff and customers for their exceptional dedication and continuous improvement towards the Toyota brand" - Bill Fenton.