Customer Care Center

Click on one of the people below to find out more information.

  • George Thompson
    Internet Director

    George started with Fenton Family Dealerships in 2007 and helped start our Customer Care Center in 2011.  He is passionate about cars and the automobile business.  He loves learning ways we can grow and make changes to offer our customers a better, world class experience.  Stop in to any of our stores, and you just might run into him!

    George lives in Keene with his wife Molly.  They enjoy spending time outdoors and enjoying everything New England has to offer.

  • Don McKinley
    BDC Manager

  • Cathy Gannoe
    Assitant BDC Manager

    Cathy Gannoe started working in the Customer Care Center when she moved back to Keene NH in 2011 after living in Myrtle Beach SC for a few years.  She enjoys having the ability to speak and interact with customers and being able to help find them exactly the right new vehicle they will love by being able to work for all of the Fenton Family Dealerships.  When she's not at work she enjoys spending her time with friends and family, riding her downhill mountain bike, adding to her record collection and going to concerts.

  • Liz Stearns
    Customer Care Representative

    Liz graduated from Franklin Pierce University Cum Laude with a B.S. in Management and Accounting. She has lived in NH her whole life yet has traveled all over Europe. When she's not helping her customers to find the right vehicle for their needs, Liz enjoys reading, cooking,  going to the gym, being around friends and family and is always looking to learn new things.

    Most importantly, Liz has been passionate about cars since she can remember and just wants to share her love for cars with others.

  • Robbie Wilber
    Customer Care Representative

    Robbie was born and raised in Keene NH. He spent 3 years in MA as a Regional Manager for a Valet Company and moved back to Keene in August of 2015. He is glad to be working at a family-owned business in his home town.

    Robbie enjoys playing and watching sports in his free time as well as playing drums for a worship band. He is very friendly and loves talking to new customers and helping them in any way he can.

  • Samuel Crotto
    Customer Service Advocate

  • Debbie Miller
    Customer Care Representative

  • Eric Jackman
    Customer Care Representative

    Having been with the company since 2012 Eric takes great pride in customer service.  "It's important to follow-up and make sure everyone's visit met their expecations and to let our valued customers know we care."  Eric has a strong passion for education and civics. He ran for State Representative in 2012 and considers the experience a very good and eye opening one.  He is currently enrolled in the Masters of Education Program at Franklin Pierce while working full time for Fenton Family Dealerships.  His favorite movie is "JFK."  Eric also enjoys spending time with family and friends, playing guitar, traveling, watching the Boston Bruins, listening to music, reading and grilling up rib eye steaks.

  • Mike Jackman
    Toyota Service Appointment Coordinator

    Mike's job is to make sure our customers are scheduled to have their cars serviced in a timely and convenient manner.  When he's not working he enjoys watching movies, hanging out with friends and family, attending concerts, swimming, reading about History, and playing drums in his two bands.  His favorite shows are Sons of Anarchy and The Walking Dead.  Mike has been with Fenton Family Dealerships in the Service Department since October of 2013.

  • Jason White
    Appointment Coordinator / Customer Service Advocate

  • Trevor Corliss
    Appointment Setter / Customer Care Representative

  • Scott Sartorio
    Digital Marketing Manager

    Scott began working in the Fenton Family Dealerships Internet department in 2009.  He enjoys working with the Fenton Family Dealerships because "it truly is a unique dealership setting with such a strong emphasis on customer service".

    When Scott isn't at work you can usually find him at the golf course in the summer or at the Ice Arena in the winter. He enjoys staying active and enjoying the outdoors.

  • Karyna Vargas
    Digital Marketing Assitant

    Karyna joined the web team in June of 2014 just before she achieved a B.S. in Management from Keene State College. She enjoys assisting with web content creation, employee volunteer projects, social media marketing and reputation management here at Fenton Dealerships.  She especially enjoys being able to research all things digital marketing.

    Outside the office she likes spending time with her hyper-curious 3-year old daughter, catching up with family and friends, hitting the gym early, singing in the car, music concerts, camping & exploring new places.

  • Aaron Lafond
    Multimedia Specialist

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